Which of the following should a project manager do to deliver bad news?
Provide the name of the individual at fault to document the problem
Wait to see if the problem will resolve itself before approaching anyone
Send it in an email so that the news is received quickly
Include the next steps to be used to resolve the issues
2
When developing the project budget, it is useful to refer to the project schedule.
What information does the project schedule provide?
Effort estimates for completing deliverables
Documentation of costs related to similar deliverables
A list of identified requirements for deliverables
A helpful reminder of planned project outcomes
3
Which of the following was an intangible benefit when a large corporation implemented a company wellness plan to encourage and support healthy employees' lifestyles?
Reduced sick days taken
Improved productivity
Reduced payments for insurance
Better decision-making capabilities
4
Which of the following is true regarding individual accountabilities?
They are shared when the team is assigned to the project.
They are usually included in resource agreements.
They are used more for activities than tasks.
They often include a protocol for sharing information with all project team members.
5
In which of the following ways are individual and team accountabilities similar?
Both are critical to overall project success.
Both relate to the management of team meetings.
Both use elements of SMART goals when documented.
Both are established by stakeholders.
6
Tracy managed a project for a publishing company. Her team worked with a college professor to publish a new math textbook.
Which scenario illustrates a resource risk?
The author thought that the publishing team would create the end-of-chapter questions and answers.
The professor refuses to approve the cover of the book.
The copy editor for the textbook becomes seriously ill, so Tracy must hire a new copy editor.
The original estimate for binding the books was two weeks. The bindery informs Tracy that it will take three weeks to complete the binding process.
7
Which of the following pairs of items occur during Phase 1 of the project life cycle?
Finalizes the costs for completing project deliverables; estimates resources needed for the project
Assigns work to team members; finalizes the costs for completing project deliverables
Works with stakeholders to define purpose of project; assigns work to team members
Estimates resources needed for the project; works with stakeholders to define purpose of project
8
Which of the following lessons was necessary for project success and should be kept in mind for future projects?
Resource used outside the organization
Project deliverable
Innovative approach
Critical success factor
9
Which of the following is the source of change if the university curriculum committee suggests two of the proposed courses for the curriculum of a new major be completely reworked?
Project team
External forces
Stakeholder expectations
New stakeholder
10
Which component of SMART is missing from the goal "Lisa will host a graduation party immediately following the graduation ceremony?"
Realistic
Action-oriented
Time phased
Measurable
11
Which of the following best illustrates a project manager using interpersonal skills?
Coordinate timing of activities in the schedule
Prepare written reports for stakeholders
Compare multiple solutions for fixing an issue with a deliverable
Resolve a dispute between two team members
12
Which of the following best describes an individual evaluation?
Specific
Subjective
Shared
Broad
13
Which of the following types of rules are established during the kickoff meeting?
Rules regarding contacting stakeholders
Rules regarding identifying and managing risks
Rules regarding team meetings
Rules regarding budget requests
14
Which of the following is the main reason the project completion celebration may not occur?
Availability of the project reserves determines if a celebration occurs.
Project sponsor has begun work on a new project.
Projects get extended due to outstanding issues.
Team members have begun work on a new project.
15
Which statement describes a Fixed Bid contract?
The dollar amount for completing a segment of project work varies.
This is a specific dollar amount for completing a segment of project work.
The dollar amount is based on the items needed to complete a segment of project work.
The dollar amount is based on the number of days needed to complete a segment of project work.
16
Which item in the scope document can be used to develop the key question, "How?"
Estimates
Objectives
Governance
Requirements
17
Which of the following is an example of an outstanding issue?
A deliverable passes the testing process.
A stakeholder requests a new project.
A vendor accepts payment for services.
A stakeholder withholds signoff for a deliverable.
18
If the project sponsor never gives the project manager authority to make decisions and the project fails, which reason for failure below does this illustrate?
Problems with communications
Problems with project deliverables
Problems with unforeseeable circumstances
Problems with the project process
19
In which of the following ways does a project manager obtain quantitative data to review stakeholder expectations?
Conduct one-on-one interviews
Review historical project data
Create focus groups of key stakeholders
Perform observations
20
In which of the following ways does assigning people to tasks relate to the schedule?
The schedule should be created after the tasks are assigned.
The schedule should be created before the tasks are assigned.
The schedule describes the responsibilities of each team member.
The schedule includes performance expectations for team members.
21
Which of the following budget methods provides a quick start to the budget development process?
Reserves
Actual
Roll-up
Comparison
22
A Work Breakdown Structure (WBS) identifies deliverables, activities, and tasks.
Which statement describes a task?
Tangible and measurable outcome expected from a project
A list that identifies the logical way to progress through work
Work performed to complete or manage the deliverables for a project
Discrete work required to complete parts of a project
23
Which budgeting method below identifies money that should be added to a project budget to cover cost changes for a project?
Comparison
Actual
Reserves
Roll-up
24
Which of the following is the last step performed in conducting a meeting for a project?
Document meeting minutes
Update decision log
Email minutes from meeting to attendees
Update meeting agenda
25
Which of the following is an example of an activity Sharon would perform in Phase 2 of a project to build a community center in her town?
Document assumptions related to the project.
Get approval for change requests.
Develop a risk management plan.
Evaluate team performance.
