| Online Exam 1 |
| Question 1 |
The rise of the __________ period started with the launch of Amazon.com in 1995 and continued until 2000.
Question options:
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| Internet |
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| crash |
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| synergy |
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| grassroots of e-business |
| Question 2 | |
The __________ stage of a technological revolution takes place right after a new technology is introduced to the market.
Question options:
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| crash |
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| frenzy |
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| synergy |
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| irruption |
| Question 3 | |
In the context of e-business strategies, the concept of __________ deserves special attention because many Internet start-ups that ended up in bankruptcy at the end of the Internet boom years did not pay enough attention to this issue.
Question options:
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| value creation |
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| strategy formation |
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| competitive analysis |
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| innovation |
| Question 4 | |
The e-business strategy framework consists of all of the following EXCEPT:
Question options:
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| strategy formulation. |
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| strategic analysis. |
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| strategy implementation. |
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| market exploitation. |
| Question 5 | |
Within organizations, we typically recognize the following three different levels of strategy. Which of the following is NOT one of these strategies?
Question options:
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| Operational |
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| Corporate-level |
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| Differentiation |
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| Business unit |
| Question 6 | |
__________ deals with the facilitation of transactions and selling of products and services online.
Question options:
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| Mobile commerce |
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| E-marketing |
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| E-business |
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| E-commerce |
| Question 7 | |
__________ refer(s) to a firm's ability through IT and the Internet to turn resources into valuable products or services.
Question options:
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| E-Innovations |
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| E-Development |
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| E-Capabilities |
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| E-Synergies |
| Question 8 | |
The Internet can change __________ insofar as suppliers, manufacturers, distributors, retailers, and customers can interact in new and different ways.
Question options:
|
| industry structure |
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| industry value chains |
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| firm value chains |
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| competitive relationships |
| Question 9 | |
The goal of __________ strategy is to achieve (long-term) success by building up one or more sources of competitive advantage.
Question options:
|
| Internet |
|
| e-business |
|
| synergistic |
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| market exploitation |
| Question 10 | |
The most recent and unstoppable trend in globalization of business and economic interdependence is:
Question options:
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| mobile commerce. |
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| social media. |
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| e-business. |
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| the Internet. |
| Question 11 | |
The most common online retail business models include all of the following EXCEPT:
Question options:
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| virtual merchants. |
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| bricks-and-clicks retailers. |
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| kiosk merchants. |
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| manufacturer-direct retailers. |
| Question 12 | |
The overall goal of developing an e-business strategy is to:
Question options:
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| lower transaction costs. |
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| achieve economies of scale and scope. |
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| increase customer value. |
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| succeed in using the Internet as an enabler for achieving a competitive advantage. |
| Question 13 | |
The second stage of a technological revolution is:
Question options:
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| the "gilded age." |
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| synergy. |
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| irruption. |
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| the "golden age." |
| Question 14 | |
Before the Internet became a widely used platform for conducting e-business transactions, companies were already using other information and communication technologies (ICT) infrastructures. These included all EXCEPT:
Question options:
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| electronic data interchange (EDI). |
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| customer relationship management (CRM). |
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| public IT platforms. |
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| inter-organizational information systems (IOS). |
| Question 15 | |
__________ developed the five-stage model of technological revolutions.
Question options:
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| H. Mintzberg |
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| C. Perez |
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| M. Porter |
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| B. Arthur |
| Question 16 | |
__________ strategy, also known as functional-level strategy, deals with how to implement the business unit strategy with regard to resources, processes, and people.
Question options:
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| Operational |
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| Corporate-level |
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| Implementation |
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| Divisional |
| Question 17 | |
Carlota Perez defines a(n) __________ as a "powerful and highly visible cluster of new and dynamic technologies, products and industries, capable of bringing about an upheaval in the whole fabric of the economy and of propelling a long-term upsurge of development."
Question options:
|
| technological revolution |
|
| deployment period |
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| installation period |
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| competitive advantage |
| Question 18 | |
__________ deal(s) with the overall plan for deploying the resources that a firm possesses.
Question options:
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| E-commerce |
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| Tactics |
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| Differentiation |
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| Strategy |
| Question 19 | |
Firm __________ can be directly affected by e-commerce through its potential impact on how the business performs various business processes such as warehousing, manufacturing, sales, and customer support.
Question options:
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| technological support systems |
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| profitability |
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| value chains |
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| competitive advantage |
| Question 20 | |
Which of the following is NOT one of the three strategic issues that are highly relevant to e-business companies?
Question options:
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| The company's internal strengths and weaknesses |
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| The internal organization of an e-business venture |
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| Relationships with suppliers |
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| Customers and users
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