Question 1
Organizational stakeholder groups:
A. may not always have the same interests.
B. always have the same ultimate vested interests in how the organization uses its resources.
C. are consistent with management interests.
D. seldom exert pressure on management.
Question 2
To establish an ethical corporate culture, which of the following approaches might be used?
A. Ethics training
B. Ethical structures
C. Whistleblower policies
D. All of the above
Question 3
A large company facing complex ethical issues in different markets may find a corporate credo is not specific enough. To provide more concrete guidelines and formulas for employee conduct, they may develop a(n):
A. ethical policy statement.
B. code of ethics.
C. values statement.
D. mission statement.
Question 4
About 50% of workers surveyed admitted to engaging in at least one unethical act during the previous year. They believed ethical dilemmas could be reduced by:
A. firing more unethical employees and making examples of them.
B. better communication and a serious commitment by managers to establish ethical standards of conduct.
C. providing more training and having managers hide inappropriate behavior.
D. better communication and more serious consequences for violating ethical codes.
Question 5
How can managers influence the ethical behavior of employees in their units?
A. Share useful information
B. Keep confidences
C. Respect employees
D. All of the above
Question 6
Which of the following is NOT one of the key ethical approaches to making business decisions?
A. Utilitarianism
B. Democratic approach
C. Individualism
D. Rights approach
Question 7
Research indicates that social responsibility:
A. is related to higher financial performance.
B. requires a narrow focus on producing goods and services for profit only.
C. does not include caring for the natural environment.
D. does not impact the company's ability to recruit better quality job applicants.
Question 8
Which of the following is NOT a benefit of social responsibility?
A. Socially responsible companies are good corporate citizens to the community and to the environment
B. Socially responsible companies have fewer conflicts with stakeholder groups who disagree with the company over how it uses its resources
C. Socially responsible companies may divert needed resources for improving the business into social responsibility projects
D. Corporate social responsibility is related to higher financial performance
Question 9
A formal statement of ethics and values that is designed to guide employee conduct in a variety of business situations is a(n):
A. corporate credo.
B. code of ethics.
C. ethical policy statement.
D. values statement.
Question 10
A specific guideline on how much technical information an employee can share with a competitor would be included in a company's:
A. ethical policy statement.
B. code of ethics.
C. values statement.
D. corporate credo.
Question 11
Which federal law provides protection to whistleblowers who disclose financial fraud in publicly traded corporations?
A. The Foreign Corrupt Practices Act
B. Title VII
C. The ADA
D. Sarbanes-Oxley Act
Question 12
When Levi Strauss lost market share and profits decreased in the late 1990s, shareholders blamed the CEO for:
A. failing to address a social responsibility agenda.
B. focusing too narrowly on only profit maximization.
C. giving too high a priority to corporate social responsibility.
D. giving market share to Wrangler.
Question 13
The approach to dealing with stakeholder concerns that has the highest commitment to social responsibility is _______________ strategy.
A. confrontation
B. damage control
C. accommodation
D. proactive
Question 14
Which would you recommend to a team looking for ways to improve their ethical climate?
A. Require that all team members learn the code of ethical conduct
B. Recognize and reward ethical behavior in team members
C. Ensure that unethical behavior is not tolerated by the team
D. All of the above
Question 15
The duty a company has to conduct its affairs ethically in a manner that benefits both employees and the larger society is known as:
A. ethics.
B. a values statement.
C. profit maximization.
D. social responsibility.
Question 16
If Megan believes that she cannot engage in a course of action if it deprives other individuals of their fundamental human rights, which approach to ethical decision making best describes Megan?
A. Utilitarianism
B. Justice approach
C. Individualism
D. Rights approach
Question 17
A code of ethics in an organization:
A. guarantees employees will act in an ethical manner.
B. describes what is legal and illegal.
C. eliminates ethical dilemmas.
D. creates consensus regarding ethical principles.
Question 18
Organizational stakeholders:
A. are only those in the external environment such as customers.
B. are stockholders.
C. may be part of both the internal or external environment of an organization.
D. are only those internally who have an interest in the organization such as employees
Question 19
Universities are likely to use which ethical structure to focus on allegations of unethical conduct such as faking research?
A. Whistleblower policy
B. Credo
C. Ethics committee
D. Values statement
Question 20
Tips for making ethical business decisions include all of the following EXCEPT:
A. take time to learn the facts.
B. consider the financial facts.
C. identify the people impacted by the decision.
D. identify the ethical concerns.
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