Question 1 (2 points)
_____ refers to the process of collecting the outcomes needed to determine whether training is effective.
Question 1 options:
1) Training evaluation
2) Program design
3) Performance appraisal
4) Needs assessment
Question 2 (2 points)
_____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and managers find credible.
Question 2 options:
1) Utility analysis
2) Success case
3) Return on expectation
4) Outcome practicality
Question 3 (2 points)
ROI analysis is best suited for training programs that are:
Question 3 options:
1) Attended by few employees.
2) Inexpensive and have limited visibility.
3) Focused on an operational issue.
4) One-time events.
Question 4 (2 points)
Evaluation designs without pretest or comparison groups are most appropriate when:
Question 4 options:
1) Information regarding training effectiveness is not needed immediately.
2) Companies are interested in determining how much change has occurred.
3) A company has a strong orientation toward evaluation.
4) A company is only interested in whether trainees have achieved a certain proficiency level.
Question 5 (2 points)
Which of the following statements is true of Solomon four-group evaluation design?
Question 5 options:
1) It is mainly used by companies that are uncomfortable with excluding certain employees or that intend to train only a small group of employees.
2) It is an evaluation design in which pre-training outcomes are completely ignored.
3) It combines both pretest/post-test comparison group and post-test-only control group design.
4) Relative to the other evaluation designs it is more economical and takes lesser time to conduct.
Question 6 (2 points)
_____ is a time period in which participants no longer receive training intervention.
Question 6 options:
1) Regression
2) Mortality
3) Reversal
4) Maturation
Question 7 (2 points)
A firm that aims at improving readily observable outcomes such as productivity by collecting related data at periodic intervals both before and after training is typically applying the _____ evaluation design.
Question 7 options:
1) Solomon four-group
2) Pretest/post-test
3) Return on investment
4) Time series
Question 8 (2 points)
Which of the following statements is true of random assignment?
Question 8 options:
1) It assigns employees to a training program without considering their individual differences.
2) It results in an unequal distribution of individual characteristics such as age, gender, and motivation in the comparison group and the training group.
3) It increases the effects of employees dropping out of the study (mortality).
4) It increases the differences between the training group and comparison group in ability, knowledge, skill, or other personal characteristics.
Question 9 (2 points)
Which of the following statements is true of comparison groups?
Question 9 options:
1) The use of a comparison group poses a threat to internal validity.
2) Comparison group consists of a group of employees who do not attend the training program.
3) Employees in a comparison group have personal characteristics that are different from other trainees.
4) Use of a comparison group in training evaluation increases the possibility that changes found in the outcome measures are due to factors other than training.
Question 10 (2 points)
Which of the following is a threat to internal validity?
Question 10 options:
1) Characteristics of trainees influence program effectiveness.
2) Being evaluated causes participants to try harder in training program.
3) Trainees pay extra attention to material on a test before training.
4) Training group differs from comparison group on individual differences that influence outcomes.
Question 11 (2 points)
If companies have a limited budget for developing new training methods, the most appropriate hands-on training method will be _____.
Question 11 options:
1) Simulation
2) Team training
3) On-the-job training
4) Action learning
Question 12 (2 points)
Which of the following statements with regard to comparison of training methods is true?
Question 12 options:
1) There is considerable overlap between learning outcomes across the training methods.
2) Group building methods focus solely on team learning and not on individual learning.
3) Presentation methods provide a better learning environment and transfer of training than the hands-on methods.
4) Companies that have a larger budget for training programs should choose a presentation method over a hands-on method.
Question 13 (2 points)
The first and the most important step in choosing a training method is to identify the:
Question 13 options:
1) Cost related to the training method.
2) Type of learning outcome the training should influence.
3) Effectiveness rating of the training method.
4) Time required to complete the training method.
Question 14 (2 points)
Which of the following training methods is best suited for attitude learning outcomes?
Question 14 options:
1) On-the-job training
2) Self-directed learning
3) Apprenticeship
4) Role play
Question 15 (2 points)
Six Sigma, Kaizen, and black belt training programs involve principles of;
Question 15 options:
1) Adventure learning
2) Action learning
3) Vicarious reinforcement
4) Social learning theory
Question 16 (2 points)
Explain the simulation training method.
Question 17 (2 points)
What is on-the-job training (OJT)?
Question 18 (2 points)
What is mentoring and what value does it offer to the training process?
Question 19 (2 points)
Explain Social contextual learning.
Question 20 (2 points)
What is Context-based learning?
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