BU450 Lesson 1 Exam SCORE 100 PERCENT

Question 1

Vertical/horizontal dimension impacts leadership because:

Question options:

	it deals with people.
	it relates to how rules are used.
	it focuses on how leaders use participation in their culture.
	it affects views of hierarchy and equality.
Question 2

__________ is the degree to which a culture values fairness, generosity, caring and kindness.

Question options:

	Uncertainty avoidance
	Humane orientation
	In-group collectivism
	Future orientation
Question 3

Japan and Korea are examples of:

Question options:

	loose cultures.
	individualistic cultures.
	vertical collectivistic cultures.
	cultures that are comfortable with uncertainty.
Question 4

The three key elements of leadership effectiveness are:

Question options:

	goal achievement, smooth internal processes, external adaptability.
	follower satisfaction, leader control, empowerment.
	goal achievement, stock prices, customer satisfaction.
	flexibility, follower satisfaction, stakeholder satisfaction.
Question 5

When a culture is high in uncertainty avoidance, people are likely to:

Question options:

	search for absolute truths.
	expect their leaders to allow participation.
	rely on their community for information.
	have a short term orientation.
Question 6

Leaders from individualistic cultures would best be characterized by:

Question options:

	engaging in team-oriented activities.
	seeking recognition.
	demonstrating high levels of participation behaviors.
	employing supportive leader behaviors.
Question 7

National organizational heritage refers to:

Question options:

	the wealth of each organization.
	the culture of different organizations.
	the management styles based on national cultures.
	organizational events that shape national culture.
Question 8

Leadership and management become more closely similar when considering the issue of:

Question options:

	effectiveness and competence.
	national and organizational culture.
	individual traits.
	organizational performance.
Question 9

The key argument against the impact of leadership centers around the idea that:

Question options:

	most leaders are simply not effective.
	social and environmental factors affect organizations more than leaders.
	culture and organizational rigidity do not allow leaders to make their mark.
	other managers impact organizations as much as leaders.
Question 10

Leaders are often role models for their followers. Recent research suggests that leaders must also pay attention to:

Question options:

	sexual harassment and its negative impact.
	the use of power.
	how outsiders impact their followers.
	their own emotional reactions.
Question 11

Which of the following statements is true about the definition of leadership effectiveness?

Question options:

	Leadership effectiveness depends on the goals of the organization.
	Leadership effectiveness must take into account the personality of the leader.
	Leadership effectiveness is the same regardless of the organization.
	Leadership effectiveness is always based on performance.
Question 12

In the United States there is a 'population hourglass' whereby the largest percentage of the population is older baby boomers, the millennial generation is at the bottom and generation Xers are in the middle. The challenges arising from issues regarding the differences in these age groups represents which major factor fueling organizational change and their leaders?

Question options:

	increased globalization
	employee expectations
	political changes
	demographic changes
Question 13

According to research by Mintzberg, the job of a manager is characterized by:

Question options:

	many cultural encounters.
	a wide variety of tasks and many interruptions.
	a series of well-defined activities that start with planning and end in controlling.
	political activities that are essential to being effective.
Question 14

Tolerance of uncertainty refers to:

Question options:

	how much uncertainty exists in the political system.
	how quickly managers make decisions.
	the extent to which employees rely on their manager for decision making.
	how comfortable people are with ambiguity
Question 15

Determining span of control, reporting relationships, and degree of formalization and specialization are all elements of which function of how leaders shape organizational culture?

Question options:

	developing strategies and structures
	influencing hiring decisions
	creating effective reward systems
	role modeling
Question 16

Which one of the following factors is the key element of most definitions of leadership effectiveness?

Question options:

	employee satisfaction
	stakeholder needs
	focus on outcome
	financial measures
Question 17

People from high context cultures typically:

Question options:

	rely on non-verbal cues and situational factors to communicate.
	rely on the written word and clearly stated statement to communicate.
	value leaders who take care of people.
	value leaders who focus on the task.
Question 18

Helgesen called the "female" style of management:

Question options:

	non-hierarchical charisma.
	interconnected management.
	participative management.
	the web.
Question 19

Individualistic cultures tend to:

Question options:

	expect people to conform to social norms before they become independent.
	emphasize performance over social support.
	focus on individual achievement.
	value material goods.
Question 20

Which of the items is one of Hofstede's five dimensions of culture?

Question options:

	Power distance
	Egalitarian
	High context
	Performance orientation