BU350 Quiz 2 SCORE 96 PERCENT

Question 1

4 / 4 points

During team meetings, Amber Downing always notices that Rhona Law tends to ask many questions and suggest ideas at each discussion. However, Law stands out in the meetings only because she is the only one making suggestions. If both of them were part of team meetings where almost all members made suggestions and asked questions, Law would not have drawn as much attention from Downing. Which of the following factors has most likely influenced Downing's perception of Law?

 

A) 

expectation

B) 

interest

C) 

past experience

D) 

context

E) 

motive

Question 2

4 / 4 points

 

The ________ theory is also called motivation-hygiene theory.

 

A) 

hierarchy of needs

B) 

goal-setting

C) 

self-determination

D) 

cognitive evaluation

E) 

two-factor

Question 3

4 / 4 points

 

Which of the following differentiates between formal and informal groups?

 

A) 

The timeline of reference for formal groups is greater than that for informal groups.

B) 

The impact of formal groups on organizational performance is less than that of informal groups.

C) 

Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain.

D) 

Formal groups are typically smaller in size when compared to informal groups.

E) 

Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined.

Question 4

4 / 4 points

 

Which of the following is the highest level need in Maslow's theory?

 

A) 

self-actualization

B) 

safety-security

C) 

social-belongingness

D) 

esteem

E) 

physiological

Question 5

4 / 4 points

 

Alicia Akers works as a marketing executive. She always talks in a high pitch and often draws a lot of attention wherever she is. Which of the following statements best explains the reason behind people noticing Akers?

 

A) 

Perception of reality depends on the perceiver's past experiences.

B) 

Perception of reality depends on the perceiver's personality.

C) 

Characteristics of the target affect people's perception.

D) 

The time at which we observe behavior affects perception.

E) 

Motives and interests of the perceiver affects perception of behavior.

Question 6

4 / 4 points

 

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

 

A) 

acceptance of a solution

B) 

speed

C) 

efficiency

D) 

clear responsibility

E) 

legitimacy

Question 7

4 / 4 points

 

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory.

 

A) 

social exchange

B) 

expectancy

C) 

social identity

D) 

reinforcement

E) 

equity

Question 8

4 / 4 points

 

________ bias is a tendency to fixate on initial information and fail to adequately adjust for subsequent information.

 

A) 

Hindsight

B) 

Overconfidence

C) 

Anchoring

D) 

Availability

E) 

Self-serving

Question 9

4 / 4 points

 

Which of the following statements is true regarding the size of teams?

 

A) 

The most effective teams have twelve to fifteen members.

B) 

When teams have excess members, cohesiveness declines.

C) 

As team size increases, social loafing decreases.

D) 

When teams have excess members, mutual accountability increases.

E) 

Members of large teams coordinate work better when pressed for time.

Question 10

4 / 4 points

 

Gerald Murphy is a manager at Wright & Wayner, a publishing house which is a very employee-friendly company. The demarcation between managers and subordinates is flexible and the nature of these reporting relationships is flexible and informal. Gerald recently assigned five of eight of his subordinates to work on a new publication project with a fairly tight deadline because he believed that these efficient employees would function even better with each other's support. A week before the deadline, however, Gerald realized that the group had been shirking work as each of the members thought that the project was not just his or her responsibility. Additionally, under the guise of working together, the team was actually doing their personal work, surfing the Internet, or just socializing. This scenario reflects ________.

 

A) 

gainsharing

B) 

high process gains

C) 

reflexive goal-setting

D) 

job sharing

E) 

social loafing

Question 11

4 / 4 points

 

________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

 

A) 

Leadership

B) 

Management

C) 

Learning

D) 

Emotional labor

E) 

Motivation

Question 12

4 / 4 points

 

According to Herzberg, when ________ are adequate, people won't be dissatisfied, but they will also not be satisfied.

 

A) 

achievement needs

B) 

affiliation needs

C) 

motivational factors

D) 

power needs

E) 

hygiene factors

Question 13

4 / 4 points

 

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

 

A) 

increased employee satisfaction

B) 

decreased level of conflicts

C) 

higher employee motivation

D) 

higher employee turnover

E) 

higher team efficacy

Question 14

4 / 4 points

 

Individuals who report unethical practices by their employer to outsiders are known as ________.

 

A) 

change agents

B) 

boundary spanners

C) 

early adopters

D) 

whistle-blowers

E) 

free riders

Question 15

4 / 4 points

 

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

 

A) 

safety-security

B) 

physiological

C) 

social

D) 

esteem

E) 

psychological

Question 16

4 / 4 points

 

At Milton Farms, where a large part of the management comes from the same sociocultural background, many employees of diverse ethical or cultural origins are hired only to ensure legal compliance with laws relating to diversity at the workplace. The company's day-to-day functioning leaves much to be desired in terms of promoting diversity. Recently, the owner's cousin was promoted to the post of a branch manager while three suitable candidates hailing from different cultures were blatantly overlooked. This is an example of ________.

 

A) 

social loafing

B) 

ingroup favoritism

C) 

groupthink

D) 

contrast bias

E) 

social exchange

Question 17

4 / 4 points

 

Which of the following is an advantage of group decision making when compared to individual decision making?

 

A) 

increased ambiguous responsibility

B) 

increased conformity pressures

C) 

increased diversity of views

D) 

increased dispersion of accountability

E) 

increased pace of decision making

Question 18

4 / 4 points

 

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

 

A) 

conscientiousness

B) 

positivity

C) 

emotional stability

D) 

agreeableness

E) 

openness to experience

Question 19

4 / 4 points

 

Work should be performed by an individual if ________.

 

A) 

the work is complex and requires different perspectives

B) 

the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals

C) 

the work is simple and does not require diverse input

D) 

several tasks that are interdependent are to be performed for completing the work

E) 

performing the work requires learning a new technology or understanding a new system

Question 20

0 / 4 points

 

Q23 A work team is characterized by ________.

 

A) 

the goal of sharing information

B) 

the presence of neutral to negative synergy

C) 

the availability of complementary skills among members

D) 

the individual accountability for outcomes and results

E) 

the mere accumulation of individual efforts

Question 21

4 / 4 points

 

Why is Maslow's theory criticized?

 

A) 

The concept of self-actualization was unfounded.

B) 

There is little evidence that needs are structured or operate in the way it describes.

C) 

The esteem need is a more powerful motivator than self-actualization.

D) 

Its terminology tends to alienate those to whom it is applied.

E) 

It does not adequately describe how an organization can satisfy higher-order needs.

Question 22

4 / 4 points

 

Which of the following is a factor present in a target which may affect a person's perception?

 

A) 

attitude

B) 

motive

C) 

interest

D) 

novelty

E) 

exprience

Question 23

4 / 4 points

 

What is the primary purpose of a work group?

 

A) 

to generate positive synergy

B) 

to improve collective performance

C) 

to inculcate a climate of trust

D) 

to share relevant information

E) 

to enhance team efficacy

Question 24

4 / 4 points

 

Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

 

A) 

status

B) 

norms

C) 

dyads

D) 

goals

E) 

cliques

Question 25

4 / 4 points

 

________ refers to the adjustment of one's behavior to align with the norms of the group.

 

A) 

Deviance

B) 

Conflict

C) 

Divergence

D) 

Conformity

E) 

Appearance

 

  

 

Labels:

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)