| Lesson 3 |
| Question 1 | 0 / 5 points |
A successful orientation should achieve which of the following?
Question options:
|
| The new employee should feel welcome. (Incorrect) | ||
|
| The new employee should understand the organization in a broad sense. | ||
|
| The new employee should have clear understanding of what is expected. | ||
|
| All of the above | ||
| Question 2 | 5 / 5 points | ||
In __________, trainees learn by making realistic decisions in simulated situations.
Question options:
|
| improvisation | ||
|
| management games | ||
|
| case studies | ||
|
| action learning | ||
| Question 3 | 5 / 5 points | ||
Performance analysis means __________.
Question options:
|
| verifying that there is a performance deficiency. | ||
|
| determining whether a deficiency should be rectified through training or some other means. | ||
|
| conducting a detailed study of the job to determine what specific skills are required. | ||
|
| only A and B | ||
| Question 4 | 5 / 5 points | ||
The methods used to give new or present employees the skills they need to perform their jobs are called __________.
Question options:
|
| orientation | ||
|
| training | ||
|
| development | ||
|
| appraisal | ||
| Question 5 | 5 / 5 points | ||
On-the-job training can be accomplished through the use of all of the following techniques except __________.
Question options:
|
| coaching | ||
|
| programmed learning | ||
|
| understudy | ||
|
| job rotation | ||
| Question 6 | 5 / 5 points | ||
Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.
Question options:
|
| job rotation | ||
|
| understudy | ||
|
| coaching | ||
|
| special assignments | ||
| Question 7 | 5 / 5 points | ||
Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.
Question options:
|
| diversity training | ||
|
| on-the-job training | ||
|
| performance improvement programs | ||
|
| management development | ||
| Question 8 | 5 / 5 points | ||
Employee __________ provides new employees with the basic background information required to perform their jobs satisfactorily.
Question options:
|
| recruitment | ||
|
| selection | ||
|
| orientation | ||
|
| development | ||
| Question 9 | 5 / 5 points | ||
__________ training is a method in which trainees learn on actual or simulated equipment but are trained away from the job.
Question options:
|
| Vestibule | ||
|
| Apprenticeship | ||
|
| Cubicle | ||
|
| Job instruction | ||
| Question 10 | 5 / 5 points | ||
In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.
Question options:
|
| case study | ||
|
| diagnose and learn | ||
|
| action learning | ||
|
| job rotation | ||
| Question 11 | 5 / 5 points | ||
Which form of on-the-job training usually involves having a learner study under the tutelage of a master craftsperson?
Question options:
|
| job instruction training | ||
|
| understudy training | ||
|
| programmed learning | ||
|
| apprenticeship training | ||
| Question 12 | 5 / 5 points | ||
__________ is a special approach to organizational change in which the employees diagnose, formulate, and implement the change that's required.
Question options:
|
| Managerial development | ||
|
| Action research | ||
|
| Succession planning | ||
|
| Organizational development | ||
| Question 13 | 5 / 5 points | ||
__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.
Question options:
|
| Socialization | ||
|
| Training | ||
|
| Development | ||
|
| Orientation | ||
| Question 14 | 5 / 5 points | ||
What percentage of learning on the job comes from informal learning?
Question options:
|
| 80 | ||
|
| 75 | ||
|
| 90 | ||
|
| 45 | ||
| Question 15 | 5 / 5 points | ||
Which of the following characterizes training today?
Question options:
|
| Training is increasingly more strategic. | ||
|
| Training is more prevalent in the higher levels of an organization. | ||
|
| Training is developing a great reputation for getting results. | ||
|
| Training is being evaluated extensively. | ||
| Question 16 | 5 / 5 points | ||
The first step in creating a training program is to __________.
Question options:
|
| assess the program's successes or failures | ||
|
| design the program content | ||
|
| analyze employees' training needs | ||
|
| train the targeted group of employees | ||
| Question 17 | 5 / 5 points | ||
Who performs the initial orientation?
Question options:
|
| an HR specialist | ||
|
| the supervisor | ||
|
| neither A nor B | ||
|
| both A and B | ||
| Question 18 | 5 / 5 points | ||
__________ is a section of an employer's website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.
Question options:
|
| Videospace | ||
|
| A learning portal | ||
|
| A training portal | ||
|
| none of the above | ||
| Question 19 | 5 / 5 points | ||
The __________ process includes improving the firm's future performance and making sense of terms of the firm's strategy and goals.
Question options:
|
| management development | ||
|
| management skills inventory | ||
|
| action planning | ||
|
| performance support | ||
| Question 20 | 5 / 5 points | ||
__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.
Question options:
|
| Developmental solutions |
|
| Improvisation |
|
| Spontaneity |
|
| Quick time |
No comments:
Post a Comment