| Question 1 | 5 / 5 points |
HR managers who pass certification exams in human resource management are knowledgeable in all of the following aspects except __________.
Question options:
|
| strategic management | ||
|
| information technology | ||
|
| employee and labor relations | ||
|
| occupational health and safety | ||
| Question 2 | 5 / 5 points | ||
No manager wants to __________.
Question options:
|
| have his or her employees not performing at peak capacity | ||
|
| hire the wrong person for the job | ||
|
| find employees not doing their best | ||
|
| all of the above | ||
| Question 3 | 5 / 5 points | ||
A(n) __________ examines current organizational practices for potential action violations.
Question options:
|
| EEO representative | ||
|
| training specialist | ||
|
| job analyst | ||
|
| compensation manager | ||
| Question 4 | 5 / 5 points | ||
A __________ is a system that enables employees to manage their own benefits and update their personal information.
Question options:
|
| company portal | ||
|
| cybernetic portal | ||
|
| formulation system | ||
|
| software-based system | ||
| Question 5 | 5 / 5 points | ||
Strategic human resource management refers to __________.
Question options:
|
| formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to its achieve strategic aims | ||
|
| planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage | ||
|
| emphasizing the knowledge, education, training, skills, and expertise of a firm's workers | ||
|
| extending a firm's sales, ownership, and manufacturing to new markets | ||
| Question 6 | 5 / 5 points | ||
The __________ HR group focuses on being HR business partners to specific departments.
Question options:
|
| embedded | ||
|
| corporate | ||
|
| centers of expertise | ||
|
| transactional | ||
| Question 7 | 5 / 5 points | ||
Which term refers to letting vendors abroad provide services for a firm?
Question options:
|
| external work systems | ||
|
| application service providers | ||
|
| offshoring | ||
|
| data warehousing | ||
| Question 8 | 5 / 5 points | ||
Which of the following is an issue that HR managers have to deal with today?
Question options:
|
| managing ethics | ||
|
| managing employee engagement | ||
|
| adding value | ||
|
| all of the above | ||
| Question 9 | 5 / 5 points | ||
Of the 10 most serious ethical issues, how many were HR related?
Question options:
|
| six | ||
|
| 10 | ||
|
| seven | ||
|
| four | ||
| Question 10 | 5 / 5 points | ||
__________ maintain contact within the community and publicize openings.
Question options:
|
| Job analysts | ||
|
| EEO representatives | ||
|
| Recruiters | ||
|
| Compensation managers | ||
| Question 11 | 5 / 5 points | ||
In today's business environment, __________ are often the firm's main source of competitive advantage.
Question options:
|
| machines | ||
|
| highly trained and committed employees | ||
|
| superior organizations | ||
|
| superior ad campaigns | ||
| Question 12 | 5 / 5 points | ||
Which of the following demographic issues represents a challenge for human resource managers?
Question options:
|
| an increasingly diverse workforce | ||
|
| an aging workforce | ||
|
| an increasing use of contingent workers | ||
|
| both A and B | ||
| Question 13 | 5 / 5 points | ||
Which organization provides professional certification for human resource managers?
Question options:
|
| Academy of Management | ||
|
| Society for Human Resource Management | ||
|
| Academy of HR Partners | ||
|
| Association of Business Administration | ||
| Question 14 | 5 / 5 points | ||
Which of the following is an example of HR management's changing role?
Question options:
|
| HR managers must measurably improve organizational performance. | ||
|
| HR managers must represent the organization even when they are off the clock. | ||
|
| HR managers must be individually centered so as to ensure that there will be no favoritism. | ||
|
| None of the above. | ||
| Question 15 | 5 / 5 points | ||
All of the following are new HRM skills except __________.
Question options:
|
| improving off-shoring skills | ||
|
| supplying transactional services while serving more strategic, internal consulting activities | ||
|
| improving internal consulting skills | ||
|
| all of the above | ||
| Question 16 | 5 / 5 points | ||
Over the next few years, employers may face a severe labor shortage because __________.
Question options:
|
| there are fewer people entering the job market than there are retiring baby boomers | ||
|
| one-third of single mothers are not in the labor force | ||
|
| people are living longer | ||
|
| all of the above | ||
| Question 17 | 5 / 5 points | ||
Which of the following job titles indicates a position in human resources?
Question options:
|
| recruiter | ||
|
| training specialist | ||
|
| EEO coordinator | ||
|
| all of the above | ||
| Question 18 | 5 / 5 points | ||
The __________ HR group may provide specialized support for organizational change.
Question options:
|
| transactional | ||
|
| corporate | ||
|
| embedded | ||
|
| centers of expertise | ||
| Question 19 | 5 / 5 points | ||
Which strategic management tool provides a departmental performance overview indicating how the department helps achieve the firm's strategic plan?
Question options:
|
| an HR score card | ||
|
| a strategy map | ||
|
| a department performance report | ||
|
| a digital dashboard | ||
| Question 20 | 5 / 5 points | ||
The ________ HR group works with the top management team to develop long range plans for the company.
Question options:
|
| transactional |
|
| embedded |
|
| centers of expertise |
|
| corporate |
No comments:
Post a Comment