Question 1 | 5 / 5 points |
HR managers who pass certification exams in human resource management are knowledgeable in all of the following aspects except __________.
Question options:
| strategic management | ||
| information technology | ||
| employee and labor relations | ||
| occupational health and safety | ||
Question 2 | 5 / 5 points | ||
No manager wants to __________.
Question options:
| have his or her employees not performing at peak capacity | ||
| hire the wrong person for the job | ||
| find employees not doing their best | ||
| all of the above | ||
Question 3 | 5 / 5 points | ||
A(n) __________ examines current organizational practices for potential action violations.
Question options:
| EEO representative | ||
| training specialist | ||
| job analyst | ||
| compensation manager | ||
Question 4 | 5 / 5 points | ||
A __________ is a system that enables employees to manage their own benefits and update their personal information.
Question options:
| company portal | ||
| cybernetic portal | ||
| formulation system | ||
| software-based system | ||
Question 5 | 5 / 5 points | ||
Strategic human resource management refers to __________.
Question options:
| formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to its achieve strategic aims | ||
| planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage | ||
| emphasizing the knowledge, education, training, skills, and expertise of a firm's workers | ||
| extending a firm's sales, ownership, and manufacturing to new markets | ||
Question 6 | 5 / 5 points | ||
The __________ HR group focuses on being HR business partners to specific departments.
Question options:
| embedded | ||
| corporate | ||
| centers of expertise | ||
| transactional | ||
Question 7 | 5 / 5 points | ||
Which term refers to letting vendors abroad provide services for a firm?
Question options:
| external work systems | ||
| application service providers | ||
| offshoring | ||
| data warehousing | ||
Question 8 | 5 / 5 points | ||
Which of the following is an issue that HR managers have to deal with today?
Question options:
| managing ethics | ||
| managing employee engagement | ||
| adding value | ||
| all of the above | ||
Question 9 | 5 / 5 points | ||
Of the 10 most serious ethical issues, how many were HR related?
Question options:
| six | ||
| 10 | ||
| seven | ||
| four | ||
Question 10 | 5 / 5 points | ||
__________ maintain contact within the community and publicize openings.
Question options:
| Job analysts | ||
| EEO representatives | ||
| Recruiters | ||
| Compensation managers | ||
Question 11 | 5 / 5 points | ||
In today's business environment, __________ are often the firm's main source of competitive advantage.
Question options:
| machines | ||
| highly trained and committed employees | ||
| superior organizations | ||
| superior ad campaigns | ||
Question 12 | 5 / 5 points | ||
Which of the following demographic issues represents a challenge for human resource managers?
Question options:
| an increasingly diverse workforce | ||
| an aging workforce | ||
| an increasing use of contingent workers | ||
| both A and B | ||
Question 13 | 5 / 5 points | ||
Which organization provides professional certification for human resource managers?
Question options:
| Academy of Management | ||
| Society for Human Resource Management | ||
| Academy of HR Partners | ||
| Association of Business Administration | ||
Question 14 | 5 / 5 points | ||
Which of the following is an example of HR management's changing role?
Question options:
| HR managers must measurably improve organizational performance. | ||
| HR managers must represent the organization even when they are off the clock. | ||
| HR managers must be individually centered so as to ensure that there will be no favoritism. | ||
| None of the above. | ||
Question 15 | 5 / 5 points | ||
All of the following are new HRM skills except __________.
Question options:
| improving off-shoring skills | ||
| supplying transactional services while serving more strategic, internal consulting activities | ||
| improving internal consulting skills | ||
| all of the above | ||
Question 16 | 5 / 5 points | ||
Over the next few years, employers may face a severe labor shortage because __________.
Question options:
| there are fewer people entering the job market than there are retiring baby boomers | ||
| one-third of single mothers are not in the labor force | ||
| people are living longer | ||
| all of the above | ||
Question 17 | 5 / 5 points | ||
Which of the following job titles indicates a position in human resources?
Question options:
| recruiter | ||
| training specialist | ||
| EEO coordinator | ||
| all of the above | ||
Question 18 | 5 / 5 points | ||
The __________ HR group may provide specialized support for organizational change.
Question options:
| transactional | ||
| corporate | ||
| embedded | ||
| centers of expertise | ||
Question 19 | 5 / 5 points | ||
Which strategic management tool provides a departmental performance overview indicating how the department helps achieve the firm's strategic plan?
Question options:
| an HR score card | ||
| a strategy map | ||
| a department performance report | ||
| a digital dashboard | ||
Question 20 | 5 / 5 points | ||
The ________ HR group works with the top management team to develop long range plans for the company.
Question options:
| transactional |
| embedded |
| centers of expertise |
| corporate |
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