BZ400 Lesson 1 Exam SCORE 95 PERCENT

Question 1

Which of the following statements is true about data?

Question options:

	It can be defined as a representation of reality.
	It is the ability to make decisions or predictions based on information.
	It has no meaning in and of itself.
	It is the ability to understand information.
Question 2

Which of the following is an implication for firms that have a threat of new entrants in their market?

Question options:

	Increased cost
	Increased demand for services
	Decreased market share
	Reduced quality
Question 3

With respect to the types of information systems used in organizations, a word processor is an example of a(n) __________ system.

Question options:

	office automation
	geographic information
	electronic commerce
	supply chain management
Question 4

In order to take advantage of the high quality talent pool, Ernst & Young sets up operations in the Philippines and moves part of its tax services to its new facility. Identify this strategy.

Question options:

	Outsourcing
	Offshoring
	Franchising
	Importing
Question 5

With reference to assessing value for the IS infrastructure, architectural value is derived from:

Question options:

	an investment's impact on enabling the infrastructure to better meet business processing requirements.
	an investment's ability to extend the infrastructure's capabilities to meet business needs today and in the future.
	assessing the extent to which an investment helps to meet requirements for control, security, and integrity as required by a governing body or a key customer.
	the infrastructure's ability to enhance the profitability of the business.
Question 6

Which of the following IS personnel is responsible for managing disaster recovery within an organization?

Question options:

	Programmer
	Webmaster
	IS security manager
	IS auditor
Question 7

At the __________ level of an organization, information systems provide KPIs that are focused on balancing performance across the organization.

Question options:

	executive
	illusive
	operational
	tactical
Question 8

Information about one's identity and place of living is an example of __________ data.

Question options:

	psychographic
	behavioral
	demographic
	geographic
Question 9

Which of the following occurred when Alvin Toffler's "third wave" gained speed?

Question options:

	Society moved from a predominantly agrarian culture to the urbanized machine age.
	Individuals shifted from handicrafting items for sale to working in factories.
	Occupations changed to accommodate the mechanized society.
	Information became the currency of the realm.
Question 10

Which of the following statements is true about information systems (IS) and information technology (IT)?

Question options:

	IT programs are more technical in nature than IS programs.
	IT programs have a stronger managerial focus than IS programs.
	Software and telecommunications are present in IS, but excluded from IT.
	IS programs have a stronger data retrieval capacity than IT programs.
Question 11

Identify the purpose of an office automation system.

Question options:

	To create, store, analyze, and manage spatial data
	To support interaction between the firm and its customers
	To support a wide range of predefined day-to-day activities of individuals and small groups
	To provide access to databases in order to support quantitative decision making
Question 12

In an e-business innovation cycle, after an organization scans the environment for new emerging and enabling technologies, the next step is to:

Question options:

	create jobs, groups, and processes that are all devoted to scanning the environment.
	select the database and data storage advances.
	address the current opportunity to grab customers and market share.
	match the most promising new technologies with current economic opportunities.
Question 13

Within the context of international business strategies, a global strategy is associated with __________ of local responsiveness.

Question options:

	low degree of global integration and high degree
	high degree of global integration and low degree
	high degree of global integration and high degree
	low degree of global integration and lack
Question 14

In 1994, a company called __________ released the first mainstream Web browser thereby opening up the possibilities of the Internet for the general public.

Question options:

	Microsoft
	Oracle
	Netscape
	Google
Question 15

Home-replication strategy is also called the __________ strategy.

Question options:

	global
	transnational
	multidomestic
	export
Question 16

Which of the following types of information systems facilitates collaboration and knowledge sharing? Answer: A

Question options:

	Social software
	Electronic commerce system
	Word processor
	Intelligent system
Question 17

Organizations deploying innovative information systems must have the human capital necessary to deploy the new systems. These requirements can be categorized as __________ requirements.

Question options:

	risk tolerance
	customer
	resource
	process
Question 18

Managers at the tactical level of an organization focus on:

Question options:

	complex problems with broad and long-term ramifications for the organization.
	routine, day-to-day business processes, and interactions with customers.
	long-term strategic questions facing the organization.
	deploying organizational resources to achieve the strategic objectives of the organization.
Question 19

With respect to the types of information systems used in organizations, an Online Analytical Processing (OLAP) system is an example of a(n) __________ system.

Question options:

	office automation
	data mining and visualization
	geographic information
	electronic commerce
Question 20

Which of the following is a governmental challenge of operating in the digital world?

Question options:

	Differences in power distance and uncertainty avoidance
	Aging population in the United States
	Videoconferences across different time zones
	Import and export regulations