EN360 Lesson 2 Exam SCORE 100 PERCENT

Quiz

Note: It is recommended that you save your response as you complete each question.

Question 1 (5 points)

  

Getting information directly from an original source is:

Question 1 options:

primary research.

secondary research.

scholastic research.

participant observation research.

Question 2 (5 points)

  

When communicating with someone from another culture:

Question 2 options:

use humor on first contact to break the ice.

use humor only in face-to-face contact.

always use humor to facilitate strong interpersonal connections.

avoid humor.

Question 3 (5 points)

  

Which of these statements about web-based research is MOST accurate?

Question 3 options:

The more design elements on a site, the more reliable the information there.

Since websites are always accessible, you do not need to save any of the material you find on them.

No single search engine indexes everything on the web.

You may download anything from the web and use it without permission.

Question 4 (5 points)

  

Everyday writing situations typically pose:

Question 4 options:

persuasion problems.

collaboration and ethics problems.

information problems.

All of the above.

Question 5 (5 points)

  

Which of the following strategies for teamwork is LEAST effective?

Question 5 options:

Work without a manager; allow all team members to take charge.

Compose a purpose statement.

Develop a file-naming system for documents.

Decide on a specific meeting schedule.

Question 6 (5 points)

  

When proofreading, do NOT:

Question 6 options:

work from hard copy.

work slowly.

proofread only once.

take a break before proofreading your final document.

Question 7 (5 points)

  

Which of the following statements is MOST accurate?

Question 7 options:

Revision guarantees improvement.

No one step in the writing process is complete until the whole is complete.

Always begin the writing process by brainstorming.

When drafting a document, you should write the introduction first.

Question 8 (5 points)

  

The primary aim of brainstorming is to:

Question 8 options:

produce as many ideas as possible.

critique the suggestions of others.

engage in vigorous debate over options.

exclude all but nontechnical employees.

Question 9 (5 points)

  

A online community encyclopedia that allows users to edit content is a:

Question 9 options:

social media platform.

website.

blog.

wiki.

Question 10 (5 points)

  

Which of the following is true?

Question 10 options:

Each stage of the technical writing process is distinct and must be completed before the next stage.

Very few technologies exist for assisting in the technical writing process.

Save all drafts of a document because you may need to retrieve material from an earlier draft.

Proofreading need not involve reading every word; skimming a document is effective.

Question 11 (5 points)

  

In informational interviews:

Question 11 options:

try to write down everything the respondent says.

deviate from your interview plan to allow for interesting material to emerge.

invite the respondent to review your version of any material to be published.

you should do most of the talking.

Question 12 (5 points)

  

Which of the following questions is crucial to answer at the planning stage of the document?

Question 12 options:

Is the style readable?

Is the organization sensible?

Who is my audience?

Have I left anything out?

Question 13 (5 points)

  

The term used to describe a controlled form of observation designed to verify an assumption is an:

Question 13 options:

elucidation.

examination.

experiment.

analysis.

Question 14 (5 points)

  

All of the following statements are valid EXCEPT the following:

Question 14 options:

Social cues are not conveyed well in certain types of digital communication.

Conference calls are no longer used as a form of virtual communication.

Face-to-face meetings are still essential for personal contact.

Women who speak up in meetings are often perceived as too controlling, while men who do so are considered to be leadership-oriented.

Question 15 (5 points)

  

Thinking critically about research depends on all of the following EXCEPT:

Question 15 options:

finding a definite answer.

looking at the research from many viewpoints.

asking the right questions.

evaluating the reliability and completeness of sources.

Question 16 (5 points)

  

Potential sources of conflict in collaborative groups include:

Question 16 options:

interpersonal differences.

cultural differences.

gender differences.

All of the above.

Question 17 (5 points)

  

Effective strategies for managing group conflict include:

Question 17 options:

suppressing disagreement with others' ideas or opinions.

offering but not accepting constructive criticism.

protesting a decision when you are outvoted.

offering and accepting constructive criticism.

Question 18 (5 points)

  

When proofreading your work:

Question 18 options:

do so early in the writing process so you don't have to rework your sentences later.

read your paper on a computer screen for easy viewing and correcting.

avoid reading small chunks at a time.

never rely exclusively on computerized writing aids.

Question 19 (5 points)

  

Reference works include all of the following EXCEPT:

Question 19 options:

encyclopedias.

abstracts.

conference papers.

almanacs.

Question 20 (5 points)

  

Which statement below is MOST accurate? at the same time.

Question 20 options:

Blogs are not useful for collaboration.

Email is the most effective way to hold a group meeting.

Collaborative writing software allows team members to log into a document

"Internet conferencing" is another term for "teleconferencing."