BU450 Online Exam 1 and 2

Question 1 (5 points)
  

According to research by Mintzberg, the job of a manager is characterized by:
Question 1 options:

many cultural encounters.

a wide variety of tasks and many interruptions.

a series of well-defined activities that start with planning and end in controlling.

political activities that are essential to being effective.
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Question 2 (5 points)
  

Tolerance of uncertainty refers to:
Question 2 options:

how much uncertainty exists in the political system.

how quickly managers make decisions.

the extent to which employees rely on their manager for decision making.

how comfortable people are with ambiguity
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Question 3 (5 points)
  

Leaders are often role models for their followers. Recent research suggests that leaders must also pay attention to:
Question 3 options:

sexual harassment and its negative impact.

the use of power.

how outsiders impact their followers.

their own emotional reactions.
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Question 4 (5 points)
  

Which of the items is one of Hofstede's five dimensions of culture?
Question 4 options:

Power distance

Egalitarian

High context

Performance orientation
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Question 5 (5 points)
  

Determining span of control, reporting relationships, and degree of formalization and specialization are all elements of which function of how leaders shape organizational culture?
Question 5 options:

developing strategies and structures

influencing hiring decisions

creating effective reward systems

role modeling
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Question 6 (5 points)
  

The key argument against the impact of leadership centers around the idea that:
Question 6 options:

most leaders are simply not effective.

social and environmental factors affect organizations more than leaders.

culture and organizational rigidity do not allow leaders to make their mark.

other managers impact organizations as much as leaders.
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Question 7 (5 points)
  

Helgesen called the "female" style of management:
Question 7 options:

non-hierarchical charisma.

interconnected management.

participative management.

the web.
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Question 8 (5 points)
  

When a culture is high in uncertainty avoidance, people are likely to:
Question 8 options:

search for absolute truths.

expect their leaders to allow participation.

rely on their community for information.

have a short term orientation.
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Question 9 (5 points)
  

Individualistic cultures tend to:
Question 9 options:

expect people to conform to social norms before they become independent.

emphasize performance over social support.

focus on individual achievement.

value material goods.
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Question 10 (5 points)
  

Leaders from individualistic cultures would best be characterized by:
Question 10 options:

engaging in team-oriented activities.

seeking recognition.

demonstrating high levels of participation behaviors.

employing supportive leader behaviors.
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Question 11 (5 points)
  

Which of the following statements is true about the definition of leadership effectiveness?
Question 11 options:

Leadership effectiveness depends on the goals of the organization.

Leadership effectiveness must take into account the personality of the leader.

Leadership effectiveness is the same regardless of the organization.

Leadership effectiveness is always based on performance.
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Question 12 (5 points)
  

__________ is the degree to which a culture values fairness, generosity, caring and kindness.
Question 12 options:

Uncertainty avoidance

Humane orientation

In-group collectivism

Future orientation
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Question 13 (5 points)
  

People from high context cultures typically:
Question 13 options:

rely on non-verbal cues and situational factors to communicate.

rely on the written word and clearly stated statement to communicate.

value leaders who take care of people.

value leaders who focus on the task.
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Question 14 (5 points)
  

Japan and Korea are examples of:
Question 14 options:

loose cultures.

individualistic cultures.

vertical collectivistic cultures.

cultures that are comfortable with uncertainty.
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Question 15 (5 points)
  

Which one of the following factors is the key element of most definitions of leadership effectiveness?
Question 15 options:

employee satisfaction

stakeholder needs

focus on outcome

financial measures
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Question 16 (5 points)
  

In the United States there is a 'population hourglass' whereby the largest percentage of the population is older baby boomers, the millennial generation is at the bottom and generation Xers are in the middle. The challenges arising from issues regarding the differences in these age groups represents which major factor fueling organizational change and their leaders?
Question 16 options:

increased globalization

employee expectations

political changes

demographic changes
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Question 17 (5 points)
  

National organizational heritage refers to:
Question 17 options:

the wealth of each organization.

the culture of different organizations.

the management styles based on national cultures.

organizational events that shape national culture.
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Question 18 (5 points)
  

Leadership and management become more closely similar when considering the issue of:
Question 18 options:

effectiveness and competence.

national and organizational culture.

individual traits.

organizational performance.
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Question 19 (5 points)
  

Vertical/horizontal dimension impacts leadership because:
Question 19 options:

it deals with people.

it relates to how rules are used.

it focuses on how leaders use participation in their culture.

it affects views of hierarchy and equality.
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Question 20 (5 points)
  

The three key elements of leadership effectiveness are:
Question 20 options:

goal achievement, smooth internal processes, external adaptability.

follower satisfaction, leader control, empowerment.

goal achievement, stock prices, customer satisfaction.

flexibility, follower satisfaction, stakeholder satisfaction.
Question 1 (5 points)
  

The two primary leadership behaviors that are still in use are:
Question 1 options:

laissez-faire and charismatic motivation.

autocratic and democratic.

visionary and practical.

consideration and initiation of structure.
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Question 2 (5 points)
  

According to group dynamics research that is the basis for the Normative Decision Model:
Question 2 options:

groups make better decisions.

well trained groups make faster decisions than individuals.

leaders get better results when they rely on groups.

participation in decision-making leads to commitment.
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Question 3 (5 points)
  

According to the Contingency Model, task-motivated leaders will be most effective in which type of situation?
Question 3 options:

moderate control

low control

high-control

all situations
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Question 4 (5 points)
  

Having a clear task that provides direct feedback to follower serves as a substitute for:
Question 4 options:

leader consideration behaviors.

organizational policies.

leader structuring behaviors.

leader's lack of power.
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Question 5 (5 points)
  

The modern scientific study of leadership can be divided into three eras. These are:
Question 5 options:

trait, behavior, contingency.

charismatic, visionary, exemplary.

case studies, research, theory building.

personality, event-based, complex analysis.
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Question 6 (5 points)
  

The major shortcoming of Lewin's early research on leader behavior was that:
Question 6 options:

the behaviors were difficult to define clearly.

the researchers could not measure the leader behaviors consistently.

it was not clear which behavior was most effective.

only task behavior was shown to improve performance.
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Question 7 (5 points)
  

When the employees' commitment is essential, they generally agree with the goals of the organization, and the leader does not have enough information, the most appropriate decision style is:
Question 7 options:

autocratic.

consultative.

delegation.

individual.
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Question 8 (5 points)
  

Employees who do not have a high quality LMX are likely to experience one of the following.
Question 8 options:

ssignment to challenging tasks

A lot of positive and negative communication from their leader

Limited interaction with the leader

High performance expectations
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Question 9 (5 points)
  

Which of the following factors contributed to the development of the behavior approach to leadership?
Question 9 options:

the need to find leaders during World War II

the development of personality testing

the use of behavioral surveys to measure traits

access to military leaders
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Question 10 (5 points)
  

In the _________ decision style, the leader makes the decision alone, with or without information from the group.
Question 10 options:

autocratic

individual

consultative

group
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Question 11 (5 points)
  

According to Fiedler, __________ is the most important factor in any leadership situation.
Question 11 options:

leader-member relations

task structure

follower maturity

position power
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Question 12 (5 points)
  

Anwar is a task-motivated leader who is in a high situational control environment. Based on Fiedler's Contingency Model, he is likely to:
Question 12 options:

be tense, overbearing, and over controlling.

be confident, considerate, and focused on removing obstacles.

be considerate, open to suggestions and concerned with resolving conflicts.

Be directive, serious, and with little concern for others.
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Question 13 (5 points)
  

The key issue in keeping in-groups productive is:
Question 13 options:

the leader's personality.

the followers' personality.

how in-group members are selected.

the quality of the LMX.
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Question 14 (5 points)
  

Which of the following principles is the basis for the Normative Decision Model?
Question 14 options:

Empowerment is always effective.

Western employees expect to participate in decision making.

Groups are wasteful and inefficient.

Employee motivation results from the leader removing obstacles.
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Question 15 (5 points)
  

The primary assumption of the contingency approach to leadership is:
Question 15 options:

leadership depends on culture.

what works depends on the situation.

behavior of leaders is contingent on their personality.

leadership effectiveness is contingent on the role of followers.
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Question 16 (5 points)
  

Prior to the industrial revolution, the study of leadership relied on:
Question 16 options:

scientific studies.

intuition and description.

case analyses.

the trait approach to understand leaders.
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Question 17 (5 points)
  

The substitute for leadership model has increasing applications to many organizations as they:
Question 17 options:

implement the use teams.

select leaders with certain traits.

teach leaders to be both considerate and provide structure.

move to other cultures.
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Question 18 (5 points)
  

Suzanna would like to improve her leadership effectiveness using Path-Goal theories of leadership. She should:
Question 18 options:

identify her in-group and out-group and how followers get in each group.

make sure that she has enough power.

understand her followers' need for autonomy and their perception of the task.

make sure she is comfortable with a variety of decision styles.
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Question 19 (5 points)
  

When there is no quality requirement and employee commitment is not needed, the most appropriate leader decision style is:
Question 19 options:

autocratic.

individual.

consultative.

group.
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Question 20 (5 points)
  

According the Path-Goal Theory, the leader must motivate followers by:
Question 20 options:

encouraging them to do their best.

strengthening the links among effort, performance, and outcomes.

addressing each follower's needs.

being both a supportive and a task-oriented leader who focuses on followers.

     


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