Communication Process
Complete the following table.
· Review the steps of the communication model on in Ch. 1 of Business Communication. (See Figure 1.3).
· Identify one personal or business communication scenario.
· Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided.
Personal or business scenario | |
1. Sender has an idea. |
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2. Sender encodes the idea in a message. |
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3. Sender produces the message in a medium. |
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4. Sender transmits message through a channel. |
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5. Audience receives the message. |
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6. Audience decodes the message. |
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7. Audience responds to the message. |
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8. Audience provides feedback to the sender. |
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Additional Insight
- Discuss how mobile technology is changing the practice of business communication.
- Define ethical communication.
- Explain how the widespread use of social media has increased the attention given to the issue of transparency.
- Give an example of how mobile communication can be used to in a business setting.
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